Lock and unlock your door; manage and schedule user access; view lock activity history to see who came and went; and get the latest software versions to keep your lock up-to-date with the latest feat… Shows unknown. Ended up having to log out and log back into SmartThings App. Anyone have this working and if so do you have any suggestions? I tried and still no luck, This thread about Smoke sensors says “Did you get a secure inclusion for these. I don’t have any custom lock device handlers. I don’t, but I did have some weird functionality when the lock paired, but was paired from too far away. Granted, it then took 2 weeks to get battery status, but don’t worry about that yet, Yep, follow the instructions on the link i sent you to reset the lock… where it says “Tap the white button once” press the “A” button. I would be surprised if it really won’t pair. zw:Ls at the beginning of the raw description for the device in the IDE?”. Use the general exclude mode first, then add the lock. Was the hub right next to the lock when pairing? I’ve never seen that suggestion before. For 910 or 912 Locks, tap the left button four times, then tap Continue. I am pairing within a foot of the v2 hub. You might want to contact support Thanks! I cannot pair my Kwikset SMARTCODE916. @sidjohn1 that worked! Apparently the Kwickset subscribes to that logic while my Yale does not. 1. I have my fingers crossed. With the Kwikset app and your smartphone, you can manage your lock from anywhere. Kwikset 916 - Z-Wave (Not Z-Wave Plus or Zigbee Model) I can tell that the locks receive lock/unlocks commands because the Z-Wave module blinks red every time I send a command but there is no action. I have tried having the locks both locked and unlocked while pairing. When I went back into Connect New Device, it showed up under “Not Yet Configured.”. When I got it, I assumed it would and held it close. If you want a simple smart lock with a keypad, Kwikset’s SmartCode lineup gives you a handful of options to choose from. I'm not sure the exact model, but it's a Kwikset lock; inside it says something about "Home Connect". Took a few tries. I got mine to pair but the status of the lock on the app doesn’t seem to update. Oddly I have a v1 hub at another location on the same account and I am able to successfully pair with that hub. Do you have that problem? Once installed and paired with Echo Plus, homeowners can ask Alexa to lock or unlock their Kwikset smart lock, and check the lock status. I have tried adding by just finding a new device and then adding it specifically as a lock. The Wink Hub / Wink Hub 2 should emit a long flash of green light to indicate successful pairing. or move the hub to a different port if possible on your router. 97 Paired a wall outlet next to the door so it is in range. Your information looks good. This is the ADT Pulse Touchscreen Deadbolt made by Kwikset. I paired my Kwikset 910 last night. Verify that sharing is turned on for the Kevo app. Once your lock is installed, you have downloaded the Kevo app from the App Store onto your smart device, your account is set up, and your Bluetooth is on, you … 910 912 914 / 916 Inside your system’s user interface, navigate to the section in which you can add door locks. Kwikset SmartCode 910 Series Deadbolt (Traditional) 09/13/2016-Important message to Kevo 1st Gen and 2nd Gen owners regarding iOS 10 @dignifiedb, I will try logging out and back into the app. Thanks for the help. I paired the lock with the Samsung SmartThings Hub. In depth review of the Kwikset SmartCode 916 Touchscreen smartlock. 2. It is not enabled by default. I held it closer.. touching pretty much.. pair, not secure. Due to the COVID-19 crisis, shipping carriers are seeing an increase in volume and your order may take an additional 24-48 hours to process. I have tried having the locks both locked and unlocked while pairing. My guess is that it's a 910 lock. I appreciate both you guys responding so quick! This lock connects to a Z-Wave hub or alarm system. It says Z-Wave. Followed the steps and have also hard reset the lock. Wait for the system to find your Lock and add it to your account, … networkSecurityLevel: ZWAVE_S0_FAILED suggests that the device has failed to establish S0 connection with the hub. Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. Hi, we recently purchased our Abode system and have been very happy with it. Zooz Zen26.. security failed? Kwikset SmartCode 912 Lever Door ... @sidjohn1 I moved my smartthings hub about 5 feet away. ... 916 SmartCode Traditional Electronic Deadbolt with Z-Wave Technology. 3 Finishes. To reset the lock, please follow the step by step instructions or our easy to use interactive guide. The iron black is very attractive and the smooth edging adds to the overall effect. Oh, I’m not sure if the 916 pairs like the 910, but I paired it as a Z-Wave, not Zigbee (there were different ways to pair each type listed on the back of the instructions). With the Kwikset app, control your Kwikset Halo and Aura smart locks directly from your iPhone. I don’t know if that’s specific to smoke sensors but my raw description for the lock looks like this: zw:F type:4003 mfr:0090 prod:0003 model:0436 ver:0.00 zwv:0.00 lib:00 cc:5E,72,5A,98,73,7A role:07 ff:8300 ui:8300. I tried a support ticket but they ended up saying it’s not tested device and maybe the community can help. The 914 instructions said to hold it less than 12 inches from the hub when pairing. Also, did you wait until you had it installed, had inserted the batteries, and then tried to pair it with the upper right button? Your existing Wi-Fi router and an internet connection brings the ultimate in security and convenience right to your fingertips. My Z-Wave Kwikset 916 will lock, but my app thinks it is still unlocked, will not update status and will not unlock. I tried a support ticket but they ended up saying it’s not tested device and maybe the community can help. I gave up and did other stuff. Finally decided to move it to a different port and it started working fine. It worked with my old Vivint system, but doesn't pair with any other system (Wink hub 2, and OpenHAB2 with a Z-Wave plus dongle). 1. 912 SmartCode Electronic Tustin Lever with Z-Wave Technology. For 914 or 916 Locks, tap the A button four times, then tap Continue. The 916 is described as being the same as the 914, just better looking. I have tried deleting, excluding, re-adding with no success. Powered by Discourse, best viewed with JavaScript enabled, FAQ: My lock/device does not pair or appears to pair but it won't show up in the mobile app or IDE - stale DTH, Having An Issue With networkSecurityLevel: ZWAVE_S0_FAILED. You must be within 6 feet of the controller for the lock to pair. If the rebooting the hub didn’t help but it’s working with the other hub then I suspect it’s a hub chip issue or a network issue (latency). Our SmartCode 916 smart lock features a sleek, capacitive touchscreen and quick responsiveness for keyless code entry. Rated 5.00 out of 5 based on 1 customer rating (1 customer review) $ 299.00. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code The second hub right next to it was just fine. When I pair it, it looks like this: and here is the log: It is not recognized as a zigbee lock. Devices & Integrations Couple have been a bad connection or a bad Ethernet wire (we also changed the wire) or a bad port. SmartCode 916 Touchscreen (ZigBee) Smart Lock. Issues pairing with Kwikset SmartCode 916 deadbolt. Security on the outside, convenience on the inside. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. The SMARTCODE 916 Z-WAVE TOUCHSCREEN CONTEMPORARY IRON BLACK SINGLE CYLINDER ELECTRONIC DEADBOLT WITH SMARTKEY SECURITY by Kwikset has new technology as well as a new look. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. RELATED: Are Smart Locks Secure? Explore a world of innovations. I ordered some zwave (not plus) ones off of eBay for half the price. I have 2 “dumb” kwikset 913 locks that I bought a long time ago. available on the SmartCode 916 product page online at www.kwikset.com. I have tried excluding and adding them back in. Pair the door lock using the ClareHome app. So I have a kwickset 916. Follow the system instructions to begin. i.e. I will take a look at your link, thank you. Here are the instructions: http://s7d5.scene7.com/is/content/BDHHI/916-installation-user, It is letter “C” on the 2nd page of the instructions, Yeah, that should do the trick if you have the hub in exclude mode. Also, did you wait until you had it installed, had inserted the batteries, and then tried to pair it with the upper right button? Whoops, @sidjohn1 mentioned that already and I somehow missed that. The specs and internals look the same. I don’t know what else I can do. I did wait till batteries were in and tried to pair with upper right button. It would pair, but not securely. Life Experiences. Notes. If the turnpiece does not align with the torque blade, rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). This is helpful if you are adding multiple locks so that you can distinguish each unique lock … Oh, I’m not sure if the 916 pairs like the 910, but I paired it as a Z-Wave, not Zigbee (there were different ways to pair each type listed on the back of the instructions). If it is not already on, simply tap the on-off switch to turn it on. The door lock is configurable using the ClareHome app and FusionPro. I recently bought “Home Connect Lock Module, Rf Z-Wave Plus 500 Series Chip REV 3.8 for Kwikset Models 909, 910, 911, 912, 913, 914 (Z-Wave Plus)” to be able to control them with Smartthings. Kwikset started with the basic ADT Pulse Deadbolt and then added the Premium Deadbolt and now this is the most advanced as a touchscreen. I can push the A link button and then the lock starts working. Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. its a type "Device" so I go into the device settings and change the type to generic zigbee lock, but nothing works and nothing shows up … Those instructions were what I needed. Here’s how to install and set them up. Has anyone managed to get it paired with Smarthings? Thank you all VERY MUCH! Trying to tackle this one tonight if possible. Try to reboot your router and see if that helps or move the hub to a different port if possible on your router. Exclude it, and then pair it. There’s nothing wrong with the information, the F refers to FLiRS which is a beaming zwave device and is the right type. For updated information, see our response to COVID-19. Lock and unlock, manage user codes, view lock activity, receive lock notifications and much more. We decided a few weeks ago to add a smart lock, purchasing the Kwikset SmartCode 916 deadbolt. If it still fails maybe @Kianoosh_Karami could provide additional troubleshooting steps. The first part wasn’t the issue, I hadn’t gone through the hub app to exclude the devices. This was confirmed by support. ©2014 Kwikset Corporation 4970 / 01 4 / 11 Technical upport 1-86-83-6584 www.kwikset.com The Kwikset Home. Kwikset SmartCode 916 is not pairing with Smartthings - Connected Things - SmartThings Community Smartthings does not currently support Kwikset SmartCode 916 at the moment. Kwikset SmartCode 910 Series Deadbolt (Contemporary) These instructions apply to the following Z-Wave locks: You can try to exclude the device and attempt to include it again and check to see if Security Level has changed. Pairing and removing the Kwikset with ClareHome. How To Install the Kwikset SmartCode 916 Smart Lock - YouTube If the hub is lest than a few feet away you can also try a general device exclude then try pairing again. Did you exclude the lock first? Typically when there are issues paring any zwave smart lock its a distance issue, get the hub closer to the lock and try again. It has the home connect lock module; it looks exactly like this one. What does that do? Kwikset 99160-021 SmartCode 916 Traditional Smart Touchscreen Deadbolt Door Lock with SmartKey Security and Z-Wave Plus, Venetian Bronze 4.0 out of 5 stars 722 $200.97 $ 200 . I'm guessing Kwikset is not waking up to accept a command. 2. The Mastercode must be 4-8 digits. Ensure that Bluetooth is on, as indicated by a small icon on the upper right corner of the smart device screen. If not, please ping me with your Hub ID and node ID and we can take a look to see what went wrong. Congratulations, you are connected to your Kwikset Smartcode Deadbolt! Re-name the lock in your system. 180° Perform the door handing process once the lock is fully installed. Someone may already be the Owner of the lock. I gave up and returned the modules. Make sure the Wink Hub / Wink Hub 2 is blinking a blue light, then tap the "B" button on the lock to pair (the button in the upper-left corner under the battery casing). I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. The 914 has a zwave plus board. I am pairing within a foot of the v2 hub. ADT Pulse Touchscreen Deadbolt 916 Kwikset Smartcode. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. We recommend that you pair the lock with the ClareHome Z-Wave controller before installing it in the door. A day or two later I wanted logs to review so without moving the Hub, I went and started a pairing. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). Oddly I have a v1 hub at another location on the same account and I am able to successfully pair with that hub. In our lab we once had an issue where the hub had pairing issues and kept acting up with connection issues. Powered by Discourse, best viewed with JavaScript enabled, How to connect and reset a Z-Wave Kwikset lock, http://s7d5.scene7.com/is/content/BDHHI/916-installation-user. I have it connected to the ethernet cable I use for my TV. Although they will pair I am seeing wrong status, inability to control the locks, and in the IDE " ZWAVE_S0_FAILED". Also check if you have any custom device handlers which may have gone stale and causing an issue (FAQ: My lock/device does not pair or appears to pair but it won't show up in the mobile app or IDE - stale DTH), Thanks for this. I have a 916 myself and that’s all I had to do. a tad frazzled this evening, sorry, The instructions say to just press the “A” button to include and also just press the “A” button to exclude. Would and held it closer.. touching pretty much.. pair, not secure ID. 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Ethernet wire ( we also changed the wire ) or a bad ethernet wire ( we also the... Device, it showed up under “ not Yet Configured. ” provide additional troubleshooting steps for updated information, our. Is very attractive and the Ring alarm system app to exclude the devices i got,... T have any suggestions general device exclude then try pairing again is configurable using the ClareHome Z-Wave controller installing! What went wrong half the price Wink hub 2 should emit a long flash of light! Convenience right to your system and then the lock is configurable using the ClareHome controller. Made by Kwikset Kwikset 914 & 916 and noticing that they seem to update but they ended saying. My TV the Owner of the smart device screen exclude the device in the?... Has anyone managed to get it paired with Smarthings Pulse touchscreen Deadbolt made by Kwikset is than! Tried a support ticket but they ended up having to log out and back SmartThings! A different port if possible on your router this: and here is the:! Adding it specifically as a zigbee lock too far away, please follow the step by step instructions or easy!, navigate to the overall effect i pair it, it looks exactly this...